RETURN POLICY

  

Maddog’s Return Policy?


All parts are sold "AS IS" without any expressed warranty whatsoever and are non-returnable unless these items are authorized for return 48 hours after delivery and are returned in new, unused and sellable condition. 


We are committed to providing the best customer satisfaction possible.  However, we reserve the right to charge a restocking fee of 15% of the order. We do not pay or reimburse the costs for shipping returns back to our location. You may return products that:


  • Are in their original packaging
  • Are not used, installed, or disassembled
  • Are not damaged due to incorrect installation
  • Do not have missing parts or hardware


Custom or Special order parts are not returnable for any reason.


Once we have received your return, conducted an inspection of the return, and verified that your return meets the above guidelines, a partial refund for the parts sales amount will be issued. All applicable sales taxes will be refunded.  Shipping charges are non-refundable.


We reserve the right to charge a restocking fee of 25% of the order for orders that meet the return criteria and are returned after 14 days but not to exceed 21 days.  Returns that fall outside of the above listed criteria will be decided upon on a case-by-case basis.


You must notify us prior to returning any items - all unauthorized / un-notified returns will be refused and sent back.  Items incorrectly shipped to Maddogs Motor Sports will be refused & returned. Items not purchased from Maddogs Motor Sports will not be accepted.


We do not cover lost or stolen packages mailed back to us. You shipped the package, you are the only one who can file any lost claim with the shipping company. Therefore, the claim must be coordinated and processed through the shipping company by the customer.

Once we have received your return, conducted an inspection of the return, and verified that your return meets the above guidelines, a full refund will be issued minus the restocking fee. All applicable sales taxes will be refunded. The cost of shipping will be credited only in those instances that the return is a result of our error. C.O.D. shipments will not be accepted.